Please read the terms and conditions ("Terms and Conditions") set out below carefully before
ordering any products from this Website. By ordering any products from this website, by phone, or
our mobile applications, you agree to be bound by these Terms and Conditions.
Section 1:Ordering
1.1. Any order from this website is between you and the corresponding outlets. You agree to take
particular care when providing us with your details and warrant that these details are accurate and
complete at the time of ordering. You also warrant that thecredit or debit card details that you
provide are for your credit or debit card and that you have sufficient funds to make the payment.
1.2. Products purchased from this Website are intended for your use only, and you warrant that any
products purchased by you are not for resale and that you are acting as principal only and not as
agent for another party when receiving the services.
1.3. Please note that some of our products may suit specific age ranges. You should check that the
product you are ordering is suitable for the intended recipient.
1.4. When ordering from this Website, you may be required to provide an e-mail address and
password. You must ensure that you keep the combination of these details secure and do not
provide this information to a thirdparty.
1.5. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of
your order and payment secure. Still, in the absence of negligence on our part, we cannot be held
liable for any loss you may suffer if a thirdparty procures unauthorised access to any data you
provide when accessing or ordering from the Website.
1.6. Any order you place with us is subject to product availability, product weight and price variance,
delivery capacity, and acceptance. When you place your order online, we will send you an email /
SMS / confirmation call to confirm that we have received it. This confirmation (any of the mentioned
forms) will be produced automatically so that you have proof of your order details. You must inform
us immediately if any details are incorrect. The fact that you receive an automatic confirmation does
not necessarily mean that we will be able to fill your order. Once we have sent the confirmation
email, we will check availability and delivery capacity.
delivery time slot selected by the system or chosen by you and confirm the approximate cost,
product weight of the delivery, products and services ordered.
1.8. If the Delivery and products are not available or if there is no delivery capacity required other
info requires, we may also let you know by text message (SMS) or phone call.
Section 2: Prices and Payment
2.1. Any contract for the delivery from this Website is between you and the corresponding outlet; for
the supply of products or services, any contact is between you andDreamland. You agree to take
particular care when providing us with your details and warrant that these details are accurate and
complete atthe time of ordering. You also warrant that the credit or debit card details that you
provide are for your credit or debit card and that you have sufficient funds to make the payment.
2.2. All prices listed on the Website are approximated at publication;however, we reserve the right
to alter these in the future. Prices are inclusive of the relevant sales tax. We also reserve the right to
modify the products or services available for sale on the Website and stop listing restaurants,
products or Services.
2.3. All prices listed on the Website for products and Services byDreamlandreflects the price at the
time of listing. We give great care to keep them up to date. If the price listed is not current, we will
contact you to inform you about the price changes, and you can choose to opt out of the order.
2.4. The total price for products or services ordered, including delivery charges and other charges,
will be displayed on the Website when you place your order. Full payment must be made for all
products dispatched and Services provided. The amount has to be made in cash or by online
payment, e.g. credit or debit card, if available on the website. Payment may also differ due to
alternative product, price and weight variance.
2.5. If you choose online payment, you must pay for your order before it is delivered. To ensure that
shopping online is secure, your debit/credit card details will be encrypted to prevent the possibility of
someone being able to read them as they are sent over the internet. Your credit cardcompany may
also conduct security checks to confirm it is you placing the order.Section 3: Delivery
3.1. Delivery periods quoted at the time of ordering are approximate only and may vary. Products will
be delivered to the address designated by you at thetime of ordering.
3.2. We will make every effort to deliver within the time stated; however, we will not be liable for any
loss caused to you after you receive the delivery. If the products are not delivered within the
estimated delivery time quoted by us, please contact our Customer Support Team first.
3.3. In case of a late delivery, the delivery charge will neither be voided nor refunded byDreamland.
We may consider any kind of discretion.
3.4. If you fail to accept delivery when they are ready for delivery, or we are unable to deliver at the
nominated time due to your failure to provide appropriate instructions or authorisations. Such
products shall be deemed to have been delivered to you, and all risk and responsibility concerning
such products shallpass to you. Any storage, insurance,e and other costs that we incur due to the
inability to deliver shall be your responsibility, and you shall indemnify us in full for such cost.
3.5. You must ensure that at the time of delivery of products, adequate arrangements, including
access where necessary, are in place for the safe delivery of such products. We cannot be held
liable for any damage, cost or expense incurred to such products or premises where this arises due
to a failure to provide adequate access or arrangements for delivery.
3.6. Please note that it might not be possible for us to deliver to some locations even within the
defined zones. Please note that it might not be possible for us to deliver to some areas even within
the specified zones. If this is the case, we will inform you using the contact details that you provide to
us when you make your order and arrange for cancellation of the order or delivery to an alternative
delivery address;